These terms apply to every booking made with The Form Edit and to the use of our studio at Azizi Riviera 16, Nad Al Sheba 1, Dubai.
1. Booking & payment
- All bookings are made through your account on this website.
- Packages are paid upfront and grant a specific number of session credits.
- Prices shown at checkout are the authoritative prices. Displayed prices are inclusive of applicable taxes unless stated otherwise.
2. Packages & credit validity
- The First Form — 3 sessions for AED 390. One-time introductory offer, one per person, based on email identity.
- Single Session — AED 260, valid for 30 days from purchase.
- 5-Pack — AED 1,200, valid for 60 days from purchase.
- Unlimited (monthly) — AED 2,400 for 30 days of unlimited bookings, subject to studio availability.
- Expired credits are forfeited and are not refundable or extendable except in cases of documented studio closure or medical reasons at our sole discretion.
3. Cancellation & reschedule
- You may cancel or reschedule a booking up to 12 hours before the class start time. The credit is returned to your account.
- Cancellations inside the 12-hour window and no-shows forfeit the credit.
- The studio may cancel or reschedule a class for operational reasons (instructor illness, force majeure). Affected credits are returned in full.
4. Refunds
- Packages are non-refundable once purchased.
- Refunds are provided only where required by UAE law or where the studio is unable to deliver the purchased sessions.
5. Sharing sessions with friends
- Members can gift individual sessions from certain package types to friends.
- A gift link is valid for 14 days. Unclaimed gifts return to the sender's account.
- The First Form intro package cannot be gifted.
- A monthly limit applies (currently 5 gifts per member per calendar month) to prevent misuse.
6. Health & safety
- Reformer Pilates is a physical activity. You confirm during onboarding that you are medically fit to participate.
- You must disclose relevant injuries, pregnancy or medical conditions so the instructor can adapt the session or decline participation.
- Please arrive on time. Late arrivals may be refused entry for safety reasons; the credit is treated as used.
- You participate at your own risk. To the maximum extent permitted by UAE law, The Form Edit is not liable for injury other than that caused by our proven gross negligence.
7. Studio etiquette
- Grip socks required.
- Please respect the small-group format and other guests.
- We reserve the right to refuse service or terminate a membership for abusive behaviour, without refund of unused credits in such cases.
8. Account & communications
- You are responsible for keeping your account details accurate and for the security of your login.
- By booking with us you agree to receive transactional emails (confirmations, reminders, cancellations). Marketing emails are opt-in.
9. Intellectual property
All content on this website (text, images, videos, logos) belongs to The Form Edit or its licensors. You may not reproduce it commercially without written consent.
10. Governing law
These terms are governed by the laws of the United Arab Emirates. Any dispute will be submitted to the exclusive jurisdiction of the courts of Dubai.
11. Contact
Questions? hello@formedit.studio or WhatsApp +971 52 831 6588.
